When you create an account or make a reservation, we collect: name, email address, phone number, home address, emergency contact information, payment method (processed by Stripe), booking history, and any special instructions you provide.
Your data is stored securely using Google Firebase (Firestore). Authentication is handled by Firebase Authentication. Payment data is never stored on our servers — all card information is handled exclusively by Stripe, which is PCI DSS compliant. We use Cloudflare for website delivery and security.
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is shared only with the service providers necessary to deliver your ride: Stripe (payment processing), Firebase (data storage), and Google Maps (route calculation). These providers are bound by their own privacy policies.
You may request access to, correction of, or deletion of your personal data at any time. To exercise these rights, contact us at don323@protonmail.com. We will respond within 30 days.
Our website uses essential cookies for authentication and session management only. We do not use advertising cookies or third-party tracking.
Our service is not directed at children under the age of 18. We do not knowingly collect personal information from minors. Family members may be added to an adult account holder's profile.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our service after changes constitutes acceptance of the updated policy.
Questions about this policy? Contact us at don323@protonmail.com or (904) 808-2869.